F.A.Q.

• Rabies
• Bordetella – We highly recommend this shot to be given every 6 months but only yearly is required.
• Distemper/ Parvo – usually given as a combination
• Canine influenza is recommended but not required

– We do not allow dogs with missing or incomplete vaccinations to come to Pawsh Palace.

– Puppies must be finished with their final round of vaccinations to be able to participate in Daycare & Boarding

– If your dog is elderly or have shown signs of vaccine reactions in the past, please contact our front desk. You may be asked to provide additional documents.

In the event of an emergency we will attempt to contact you and your preferred veterinarian. In the event of a true emergency, we will not delay life-saving treatment. Our associate facility, West Flamingo Animal Hospital, will provide emergency treatment. If necessary we will transport your pet to the nearest emergency veterinary hospital.  Additional charges may apply to transport your dog to and from the Veterinarian

Yes, we can. Many of our guests take medication on a daily basis. Additional charges may apply. Pawsh Palace cannot administer injections. Only oral and topical medications/ointments are permitted

• We are staffed 365 days a year, 24 hours a day 7 days a week with a pet care specialist.
• Regular business hours are Monday-Sunday 8AM-7PM.
• Check in begins at noon so we have time to reset and sanitize the room from the guest before.  
• If check in is needed before noon there is a $25 daycare fee that will incur your pup must be able to socialize until their suite is ready.
• Checkout time Monday – Saturday is  12 pm, Sunday is  3pm.  Your pup may stay until 7pm for a $25 late fee per pup. 
• Holiday hours are subject to change. Please call for more details. 

• We require puppies over 6 months old to be spayed or neutered. 
• We take in unaltered dogs on a case by case basis. Intact dogs are not allowed to participate in group play. Dogs in the same family are more than welcome to stay together.
• Pawsh Palace will accept unaltered dogs under 35 pounds but MUST sign up for individual play time since they cannot go into playgroup there is a $10 fee per day for intact pups.
• If your female dog is in heat, an extra fee will apply due to the extra cleanup needed.
• All unaltered pets are placed in our Individualized Care Program for their safety and the safety of other guests. Instead of group playtimes, these animals receive individual playtimes with one of our Pet Care Specialists.

Dogs over 35 lbs are required to pass a temperament test to be able to stay at Pawsh Palace.

• Temperament tests are $25 and can be up to 4 hours long. In the first two hours, your dog will be evaluated based on how they react to other dogs in group play. The last two hours are used to evaluate your dog in one of our boarding rooms. 
• We are looking for the following behaviors:
  • Aggression (to humans and other dogs)
  • Non-stop barking or howling
  • Escaping/ jumping out of play yards.
  • Destructive behavior
• If your dog fails the temperament test, you will be asked to return to Pawsh Palace to pick them up immediately.

• Pick up and Drop off is available however reservations must be done in advance.
• Prices vary depending on location & start at $35 each way.
• Pawsh Palace is able to transport your dog to and from the Las Vegas strip at your hotel’s respective valet.

We take flea and tick prevention very seriously. Every animal staying with us, whether overnight or for daycare, should be on routine, ongoing flea and tick preventative. This helps to ensure no flea or tick infestation can occur at our facility. If we find fleas on any animal, they will be given a mandatory flea bath immediately. The charge for this bath varies depending on the size of your animal but will be a minimum of $50. Repeat offenders will be denied future services. Our associate facility, South Valley Animal Hospital, can assist you in getting your animal on a flea and tick preventative.

Your pet is constantly assessed by our trained staff. If they seem tired of playing, they will be escorted back to their suite so that they can rest. Conversely, if you dog seems happier in play time, then we’ll leave them in the playgroup a little longer.

Our doggy daycare provides a great way to introduce dogs who have not been socialized into a safe and controlled environment. Some dogs may take longer to adjust to being in a group setting. We offer individualized stay for dogs if you feel that your dog is not suited to be with the play group.  Our staff is trained to curtail any unwanted aggression. Also, dogs are separated into one of our three playgroup areas based on size and temperament. Your dog will never be put into a group where it would be outsized by everyone else.

When dogs play, they use their paws and mouths and their play can sometimes mimic wrestling or fighting. In rare instances, play goes too far and a dog can get bitten or scratched. It’s a lot like a playground full of children. Occasionally kids who play hard end up with cuts or bruises. Rest assured that our trained staff monitor the dogs at all times and take their safety very seriously. We take all precautions to avoid any occurrence of injury.

Pawsh Palace offers suite-style boarding. This allows for multiple dog families to stay together in a spacious room.

• We encourage pet parents to provide their dog’s regular food to avoid an upset stomach. Please provide your dog’s feeding instructions upon check in. We accept all forms of feeding as long as the food is packaged appropriately.
• All meals must be pre-portioned out in zip lock bags only & labeled.
• Pawsh Palace offers Nulo food, Oma’s Pride Raw, & Dog and  Whistle homemade meals for purchase.
• If you forget your pets own food we will provide them with our house for for a $5 meal charge
• Please do not bring a large bag of kibble or personal tupperware as we have limited storage & items get misplaced.
• Additional meals/ medications besides AM/PM will be an additional fee of $5.

• We feed our dogs twice a day for breakfast and dinner. If your dog requires multiple feedings throughout the day, please let our front desk know upon check in additional meals besides the AM/PM will be an additional $5.
• Daycare rates do not include feedings. A $5 charge per meal will be added onto your booking if your dog needs to be fed during daycare.

You are permitted to bring 2 of the following: bed and/ or blanket.  No toys are to be brought to Pawsh Palace as things get lost/misplaced.